Facebook Tweet Google + Linkedin

FAQ

Requirements

What do I need to rent a vehicle from Icerental 4x4?

The registered driver and extra driver need to be 20 years of age and have held a full drivers licence for at least 12 months.  You also need passport and a credit card.

Do I need insurance?

All our rentals include Collision Damage Waiver, drivers liability in excess of 2.580 euro for all 4x4 cars .  You can be on the safe side and purchase:

  1. Super Collision Damage Waiver ( SCDW) and by doing so lower the self risk to 350 euro.
  2. Gravel Protection ( GP ) that covers damages to wind screen, headlights and car when rocks get thrown at the vehicle by another car with no selfrisk
  3. Sand and Ash Protection ( SAAP) that covers damages caused by Ash / Sandstorm to the paint of the car, lights and plastic. self risk for SAAP is 350 euro.
  4. Theft Protection ( TP) Covers theft of the rented vehicle and lower the self risk in case of theft from 1.850 euro to 350 euro.

Service

Do you deliver and pick up the vehicle?

Yes for a small fee, we provide these services, we deliver your vehicle 24/7 in Keflavik area.  You can come to our Reykjavik office and pick up the car. Opening hours in Reykjavik are between 08:00-18:00 (May 1 - September 30) and 08:00-16:00 (October 1 - April 30).

Where are is the Reykjavik office ?

 Head Office 

Hátún 6a

IS - 105 Reykjavik

Tel : +354 571-2266

Email : Info@icerental4x4.is

Do you pick up at the airports?

Yes, we will meet you in the arrival hall with a sign with our logo on it and take you to our Keflavik office.

Do you have office at Keflavik airport ?

No, our office is about 5.5km from Keflavik Airport but we have an shuttle service between the airport and our office. An agent will meet you in the arrival hall with a sign with your name on it. 

Where is the Keflavik office ?

Eyktartröð 19

235 Reykjanesbær

Tel : +354 571-2266

Email : Info@icerental4x4.is

What if the vehicle need service ?  

Contact our road assistance +354 571-2266 at any time.  We have agreements with service workshops all around the country                                             

Method of payment and booking

What forms of payment do you accept?
We accept cash, Visa, Mastercard and AMEX.

Do I need to pay the rental fee at booking ?  

You do not have to pay all the rental fee, we require 15% deposit that is fully refundable up til 48 hrs before start of rental.  We always send you seperate notification when the deposit has been withdrawn from your card.  If you have any special request regarding payment please contact us from our contact form or directly at: info@icerental4x4.is

If there is no show there will be no refund.

Can I use another persons credit card for renting a vehicle?

Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Type of vehicles

What type of cars do you have?

We only offer Four Wheel Drive vehicles that are allowed on our highland roads or F-roads.  Restrictions may apply but information about restrictions and road conditions can be found here. Further information can be obtained during vehicle pickup.

Do you offer accessories with your rentals?

We do have accessories that can be rented with the vehicles.  Childens seat, GPS navigation system and Roofbox.

Is there an additional charge for more than one driver?

Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?

Fuel must be brought back the same way it was given to you otherwise additional charge may apply.

 

 

 

Please read carefully our terms and the rental agreement.  If you have any questions dont hesitate to contact us at info@icerental4x4.is

[INDEX_GOES_HERE____DO_NOT_REMOVE]